Felt relaxed enough to ask questions and participate (AM)

 

Useful info in two and a half hours, thought-provoking (MG)

 

Especially enjoyed that it was presented with humor and true-life experiences (AY)

 

Energizing! (SM, Mastic, NY)

 

Very helpful, mostly because it dealt with everyday issues;  I can see where I could apply what I learned, almost daily (JF, Watermill, NY)

 

Not boring at all!  Unlike most seminars where you keep looking at you watch (EH, NY, NY)

 

Outstanding!  It really helped me review my management and organizational skills.  A great ‘refresher!’  (Tom Shea, Asst. Prin., Longwood School District, NY)

 

I liked the fact that the instructor played certain roles as direct examples to the seminar (NF, NY, NY)

 

Thank you so much for the morning of learning and laughter!  You are certainly able to bring out the best in people!  The staff loved your program.  It was amazing how much you were able to accomplish in less than one hour (Judith Gibbard, Director, Patchogue-Medford Library, NY)

 

Used subjects and issues we relate to (ZA, NY, NY)

Helpful when we were able to list a problem, and have it role-played and dealt with as a group (JC, NY, NY)

 

Thank you for identifying the keys to successful living! (Sharon Fagan, Director, Informnet, Remsenburg, NY)

 

I left with minor epiphanies that really kept me thinking.  Also was able to apply several theories to daily work (banking) situations.  (AE, Montauk, NY)

 

Mr. McHeffey’s sense of humor and energy level throughout the Managing Multiple Priorities seminar were outstanding  (Don Murphy, Asst. Principal, Longwood School District, NY)

 

Play-acting is always the best illustration when it comes to office scenes.  We see ourselves in each one (KT, NY, NY)

 

Tim’s presentation Tuesday morning was very informative and funny (EM, Centereach, NY)

 

Very knowledgeable speaker and a great topic. I received lots of  helpful information from this (GF, Melville, NY)

 

Every business manager and owner can benefit by this information (Judy Goodsell, former HR Director, Tortorella Pools, Southampton, NY)

 

Informative and entertaining (LG)

 

He's the best guy around! (Mrs. McHeffey, Tim's Mom)

 

I’ve heard Tim many times before… as always, great presentation (LW)

 

Nothing but kudos were expressed for your customer service presentations.  We appreciate both your enthusiasm and your unmitigated commitment to the idea of excellent customer service.  It is quite apparent you share our philosophy of outstanding public service.  You reinforced what we try to communicate to our staff; but how powerful are the words of an expert!  (Rochelle Lipkind, former Asst. Director, Middle Country Public Library)

 

Great resource… ‘love the guarantee! (Sarah Conrad, Director of Training and Operations, National Retail Federation Foundation, Washington, DC)

 

'Enjoyed your seminar at the HIA Trade Show.  It was a great 'how to' handle problems with employees.  'Wish the time could have been longer!  (Ellen Blank, Chromate Industrial Corp. (Long Island, Chicago, San Diego, Atlanta))